Based on my desire to educate others about language access services, like translation and interpreting, as a recommendation to all of my customers, I enjoy sharing these publications by the American Translators Association: Translation & Interpreting: Getting it Right. Before you submit that next translation request, take a moment to review these resources and conduct your own needs assessment. Ask yourself if you are approaching your project in the most cost-effective, culturally-appropriate way. Consult your translator for guidance - his or her expertise can save you more time and money; plus, open communication between you both will ultimately yield higher satisfaction and a better outcome.